Help Need better internet in Brela

[gwen]

I have a tourist house in Brela. I get between 2-3 mbs speed. I used to have 8, 2 years ago,, but telecome broke the
cable digging up the street and did not want to fix it. They then downgraded my line and said I NEVER had 8
and what I have is the max I can get.

All of my neighbors also get 2-3 mbps. (due to the cable) We have done protest letters, and group signatures, I have complained and written letters, and talked with the Mayor's office,

This lie that I never have had more speed ( as that is what is in their computers now) is always repeated.
Ericson ( the subcontractor) lied about ever coming to my building, and told telecom that the speed could not be
increased ( they then went to the main control center and capped my line at 1mbps, which is essentially no service.

Through a black way, I managed to get the cap removed from the line after 3 weeks ( in high season) I have installed multiple lines to my building,
but it is a modern building with high end tourist apartments and guests are angry with me all summer at the speed.

As you can imagine, when people come with tablets and phones and you have 2mbps it is a serious problem.

They said I could get internet by 4G but I am too far from the tower and there is no signal.

I know with the EU directive, speed is supposed to be increased, but I can not get anywhere.

I truly have been made sick by this. Today, before the start of the season, I am at 2mbps. I have called telecom and told them
I would pay for new cable, and they say it is too far and there is nothing to be done.

I am desperate for a solution. Is it possible to get sat internet or does anyone have any ideas? Please help if you know anything.

[Ribaric]

I get 12Mbit through an old fashioned pair of twisted wires. The only reason they can't give you that speed is lack of capacity at the other end of the wires. That's their fault but your problem. I'll wait until my 2-year contract is up then swap to 4G. If you can't get 4G, I can't see an answer. Satellite internet access is possible, my daughter uses it on her boat, but it is slow and as expensive as hell.

Sorry :-(

www.ruralpropertycroatia.com

[fidobsa]

Apr 8, 2018 22:59:58 GMT 1 gwen said:

All of my neighbors also get 2-3 mbps. (due to the cable) We have done protest letters, and group signatures, I have complained and written letters, and talked with the Mayor's office,

Is it possible to get sat internet or does anyone have any ideas? Please help if you know anything.

If you know of any building not too far from yours that has a higher speed you might be able to set up a wifi connection to your property. I have been told there is no internet on the phone lines to my village so I get my internet from such a wifi connection. They hey have an antenna on their house and I have one mounted on my farm buildings.

[Valleycat]

Had the same problem. Complained for YEARS. Last year they gave us a different router. Internet comes over satellite. Fight for it if you have to. There was no extra charge or change in the monthly bill. Just had to return the old router. Didn't need a satellite dish. . just router. They sent it to me in the mail. Installed myself. Once you get it you can call TMobile and they can help you over the phone if you need it. Hope it works out for you. Good Luck.

[janskov]

Valleycat. Could you please let us know what type your router is? Manufacture and type number please.
I am also fighting to get higher speed and will install an additional line, but people have high expectations, and it will not even be enough.